CMH receives platinum award for quality improvement and patient safety

• 01 November 2024

Citizens Memorial Hospital has been awarded the Platinum Medal from Hospital Quality Innovators through the Health Quality Improvement Contractors (HQIC) Recognition Program.

This top honor highlights CMH’s success in improving the quality and safety of health care, based on performance in more than 30 focus areas, such as: 

• Improvement or sustainment of performance in quality and patient safety measures. 
• Overall engagement and participation during the contract. 
• Sharing lessons learned and best practices through newsletter articles, featured speakers and affinity groups. 
• Implementation of key leadership, person/family engagement and health equity structural measures.

“As an organization, we are committed to providing safe, high-quality patient care, and we are proud to be recognized for our work in the HQIC program,” said Michael Calhoun, CEO/executive director of CMH and Citizens Memorial Health Care Foundation. “This award reflects the outstanding efforts of our dedicated team to improve the health and safety of patients in the communities we serve.”

HQI is an independent, nonprofit consulting organization that provides practical, expert-backed solutions to health care providers. For more information about HQI, visit https://hqi.solutions/.

CMH is a rural health care system serving eight counties in southwest Missouri.