Skip to Content

Price Transparency

Citizens Memorial Hospital (CMH) is committed to being transparent about our charges and services. Review  Citizens Memorial Hospital's Shoppable Services - services you can schedule in advance. You can also download the machine readable file. 
Note: This site does not support Internet Explorer; please use Chrome or Edge browser to view.

This comprehensive list of charges for each inpatient and outpatient service or item CMH provides is known as a chargemaster. Certain charges, such as for drugs and medical implants, are updated as the underlying cost of the item changes. In addition, there may have been a price increase since these files were created.  Hence, the charge for an item you receive may have changed since this list was last updated. For more information about hospital chargemasters, please download this list of frequently asked questions.

Note: The chargemaster is a comprehensive standard price list for the services provided by CMH.  The charges listed are generally not the amount a patient will pay.

The charges are uniform for every patient served by CMH, regardless of insurance status. These hospital charges rarely reflect the expected out-of-pocket expense for a specific hospital service. Your own charges and out-of-pocket expenses will depend on one or more of the following factors:

  • The actual patient care services received
  • The terms of your insurance coverage, and/or:
  • Your eligibility for financial assistance.

If you do not have health insurance, you may be eligible for reduced costs under CMH’s Financial Assistance Policy.  For a more accurate estimation of out-of-pocket expenses, please contact your insurer or the CMH Customer Service Department at 417-328-6508 or 800-326-0508.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.

Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.

You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.

To request an estimate from CMH, contact CMH Customer Service at 417-328-6508 or 1-800-326-0508.

Response Time

  • If you schedule a health care item or service at least three business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within one business day after scheduling.
  • If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within three business days after scheduling.
  • You can also ask for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within three business days after you ask.

Disputing a Bill

If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate and the bill.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov or call 1-800-985-3059.

Back
to Top