Patient Portal
The CMH Patient Portal provides an intuitive, secure, web-based method for patients to access portions of their medical records. Download the MHealth app for easier access on a smartphone.
Access your medical records online
Login
If you already have a CMH Patient Portal account, log in now to access your latest medical information.
Patient Portal LoginSign Up
Don't have a CMH Patient Portal account? Register now for an account.
Patient Portal RegistrationWhat's New: January 2025 Patient Portal Upgrade
For All Users
VIDEO: Learn how to navigate the Patient Portal after the recent redesign.
- Improved navigation
- A new look online and in the MHealth app
- Appointment calendar
- Responsive design that improves accessibility for all users
For Long-Term Care Residents and Admitted Patients
Video: How to use the new Current Stay Dashboard and how to give Proxy Access.
The Current Stay Dashboard gives you more information during a hospital admission or long-term care stay. Features include:
- Current medication list
- Care team members, agenda and goals
- Results and reports
- Surgical status
- Discharge instructions
- Post-stay instructions
- Educational materials
Download the MHealth App
To access the Patient Portal from your smartphone, just download the Meditech app for easier access!
For Apple Devices
Download the MHealth app for Apple devices from the Apple Store.
Download the app for Apple devices
For Android Devices
Download the MHealth app for Android devices from the Google Play Store.
Download the app for Android devicesGranting Portal Access to Others
By granting proxy access, you are voluntarily allowing others complete access to the contents of your Patient Portal record. Access may include a problem list, allergies, medications, lab and radiology results, and other clinical documentation. Proxy access will remain in effect until revoked in writing and submitted to our Health Information Management department.
Have questions about proxy access? Contact technical support at 417-328-4774 or portal@citizensmemorial.com.
Grant Access Online
To grant proxy access online, log in to your portal and go to your profile. Click on "Share My Portal," then "Create Invitation" and enter the requested information. Our system will send an email invitation to the person you want to have access to your account.
Complete a Paper Form
Return a completed form to the CMH Health Information Management (HIM) department. Download the Proxy Access Form for use by patients older than 18. If the person granting proxy access is between the ages of 13 and 18, download the CMH Patient Portal Request Form.
Patient Portal Frequently Asked Questions
The Patient Portal is a secure, convenient way to view your personal health information and communicate with health care providers.
You can view lab and test results, visit history, medications, reports and messages from your health care provider.
Create an account online. Our Health Information Management staff will verify your information and send you a welcome email with login instructions.
All you need is a computer or smartphone with access to the internet. Simply open the app or log in to the website. You will find your personal health information conveniently organized and available to you.
If you forget your password, resetting it is both secure and convenient. Just click on "Forgot Password?" under the password field and the on-screen instructions will direct you in the process.
All of your personal health information on the Patient Portal comes directly from your electronic health record at Citizens Memorial. This helps us provide the most accurate, up-to-date information for your health care.
It's free! We don't think you should have to pay for your personal health information or communicate with your provider.
You can grant proxy access to family members online through the Patient Portal. To grant proxy access online, go to your Profile. Click on "Share My Portal" and then "Create Invitation" and enter the requested information. Our system will send an email invitation to the person you want to have access to your account.
You also can return a completed form to the CMH Health Information Management (HIM) department. Download the Proxy Access Form for use by patients older than 18. If the person granting proxy access is between the ages of 13 and 18, download the CMH Patient Portal Request Form.
By granting proxy access, you are voluntarily allowing them complete access to the contents of your Patient Portal record. Access may include a problem list, allergies, medications, lab and radiology results, and other clinical documentation. Proxy access will remain in effect until revoked in writing and submitted to our HIM department.
If you find errors in your personal health information on the Patient Portal, please contact your physician's office. They will consult with you to resolve the error. It is a priority of ours to maintain an accurate record of your health care.
After logging in, click on "Contact Technical Support" to send a message to our technical support team. They will resolve your problem as quickly as possible.
To submit information to the patient portal, send a secure message to your provider through the portal.
Yes! After logging into the Patient Portal, select "Appointments." Then select, "Request Appointment" and follow the prompts.
In accordance with Missouri law, all requests for proxy access to minors between 13 and 18 will automatically be denied. Minors between the age of 13 and 18 can grant their parents proxy access to their health record by completing this form.
For children under the age of 13, contact our Health Information Management department at 417-328-4774. Existing proxy access will automatically be revoked on their 13th birthday. Patients may revoke proxy access at any time.
Log in to the Patient Portal to schedule a Virtual Visit.
Learn more about Virtual Visits.