About CMH
Located in Bolivar, Missouri, CMH is a rural healthcare system serving eight counties in southwest Missouri.
A three-time Missouri Quality Award recipient, CMH is a Level III Trauma Center, Level II STEMI Center and Level III Stroke Center. CMH also has 34 primary and specialty physician clinics, seven long-term care facilities and other ancillary services.
In May 2022, CMH announced plans to build a 117,000-square-foot expansion and remodel 25,000 square feet of the current hospital. Learn more about the project, construction progress and how you can be part of this history-making project.
CMH Mission, Vision and Values
CMH Mission
Providing compassionate care for all generations by leading physicians and an exceptional health care team.
CMH Vision
Be the first choice for health care by delivering the safest, highest quality and best experience for the communities we serve.
CMH Values
I am Safe, Engaged, Respectful, Valued and Empowered. Together, we make a difference by serving others.
CMH Organization
CMH is a combination of two corporate entities: Citizens Memorial Hospital District and the Citizens Memorial Health Care Foundation. The public hospital district was established in 1978, and the 501(c)(3) Foundation was established in 1986.
Together, they operate a rural integrated delivery system with one Chief Executive Officer/Executive Director and two Boards of Directors. CMH serves a rural, eight-county area in southwest Missouri with a population of 130,000+. Citizens Memorial Hospital opened its doors on Sept. 28, 1982.
The Hospital also includes a clinic system and provides the following services:
- Acute care. 86-bed hospital with Medical/Surgical, Intensive Care Unit, Telemetry, Birthing Unit, Heart Center, Geriatric Psychiatry and Level II STEMI Center and Level III Stroke Center. The system also includes a full complement of Outpatient Services. CMH is a sole community provider hospital.
- Emergency Services. Level III Trauma Center and ambulance services for four counties (Cedar, Polk, Hickory and St. Clair).
- Ambulatory Care. 34 physician offices and specialty clinics, 14 of which are certified Rural Health Clinics.
Citizens Memorial Health Care Foundation assists the Hospital with future growth and operates the following services:
- Long-Term Care. 6 skilled nursing facilities with a total of 705 beds, 1 residential care center and 5 independent living communities for seniors.
- Home Care Services. Home Care, Hospice (also Palliative Care), Home Medical Equipment and Health Transit.
- Retail pharmacies. Full-service pharmacy in Bolivar and telepharmacy in Urbana.
Counties served by CMH:
- Benton
- Cedar
- Dade
- Dallas
- Hickory
- Northern Greene
- Polk
- St. Clair
Safety First
The Leapfrog Group, a national nonprofit watchdog, assigns an “A,” “B,” “C,” “D” or “F” grade to U.S. hospitals. The grade is based on over 30 measures of errors, accidents, injuries, and infections. It also includes the systems hospitals have in place to prevent them.
With an "A" grade in Spring 2024, Citizens Memorial Hospital is nationally recognized as one of the nation's safest hospitals. Learn more about CMH's grade on the Leapfrog Hospital Safety Grade website.
CMH Honors
CMH is one of the 10 largest employers in southwest Missouri and is a three-time Missouri Quality Award recipient (2018, 2014 and 2010), which is modeled after the coveted Malcolm Baldrige National Quality Award.
CMH was awarded the prestigious Davies Award of Excellence by the Health Information and Management Systems Society, which recognizes the innovative efforts associated with CMH’s patient electronic medical record system. CMH also was named a Most Wired Innovator and Most Wired organization and was named one of the Top 10 Rural Hospitals in America.
Learn more below about CMH's accreditations, awards and achievements.
Accreditations
Accreditations and certifications affirm our high standards of care and quality health care experience.
CMH AccreditationsAchievements
CMH continues to expand services to meet many health care needs. Here are highlights of recent achievements.
Achievements and ExpansionAwards
CMH's quality, service and commitment to the community are reinforced by awards from external organizations.
CMH Awards