CMH values feedback from patients and their families. Members of the Patient/Family Advisory Council (PFAC) help CMH improve the overall patient experience, safety and outcomes. Their voices offer the view of how it feels to be a patient. They provide valuable feedback for identifying ways CMH can make sustainable improvements. Patient and family perspectives promote a culture of patient and family-centered care.

Learn more about the roles, responsibilities and requirements for PFAC members. If you are interested in serving on the CMH PFAC, complete the application at the bottom of the page.

• Serve as an advisory resource to administration and staff.
• Advocate for education and clinical programs to improve the quality and accessibility of care.
• Assist in the development and review of educational materials.
• Respectfully listen and tactfully discuss ideas, issues and concerns.
• Respect the privacy and confidentiality of council members, their families and all staff.
• Actively participate with expectations of time investment outside of the meetings.

• Be a patient or a family member of a patient who receives services at CMH.
• Commit to serving on the CMH PFAC for a minimum of one year. Terms begin when the application is approved.
• Attend at least 50 percent of the PFAC meetings within a 12-month period. (100% attendance is encouraged.)

Complete this application to be considered for the CMH Patient/Family Advocate Council. The Patient Advocate will give you updates on the status of your application.