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Willard Medical Center and Walk‑In Clinic building exterior

Willard Medical Center and Walk‑In Clinic

Family Medicine and Walk-In Care
Make an Appointment
502 S. Miller Road
Willard, MO 65781
Phone: 417-761-6655
Fax: 417-328-1117
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Walk-In Hours
Sunday:
9 a.m.-8 p.m.
Monday:
9 a.m.-8 p.m.
Tuesday:
9 a.m.-8 p.m.
Wednesday:
9 a.m.-8 p.m.
Thursday:
9 a.m.-8 p.m.
Friday:
9 a.m.-8 p.m.
Saturday:
9 a.m.-8 p.m.

Regular Clinic Hours

Monday-Friday: 8 a.m.-5 p.m.

See holiday hours below.

Services Provided

At Willard Medical Center, we see patients of all ages for a variety of illnesses and injuries. Willard Medical Center is accepting new patients.

Our medical staff provides:

  • Complete family care
  • Family medicine and specialty clinic services
  • Obstetrics
  • Pediatrics
  • Women’s health
  • Behavioral health
  • Medicare wellness visits
  • Immunizations
  • Digital X-ray and laboratory services

Specialty clinic services include podiatry and cardiology.

Walk-In Care

Willard Medical Center and Walk-in Clinic has walk-in hours for convenient and quick care. The clinic sees patients with a sudden illness or injury needing treatment right away. 

If you have a minor injury or illness, walk into the clinic with no appointment necessary. Use the Save My Place service to save your place in line for walk-in care. Our qualified medical staff treats patients of all ages.

Illnesses – from the common cold to mono. We’re here to get you feeling better.

  • Allergies
  • Asthma
  • Cold, Cough and Flu
  • Ear Infections
  • Mono
  • Pneumonia
  • Rashes/Hives
  • Strep
  • Urinary Tract Infections (UTI)

Injuries – Sprains, strains, minor cuts and burns? We’ve got you covered.

  • Bumps and Bruises
  • Burns (minor)
  • Fractures
  • Insect Bites
  • Minor Cut/Wound Closures
  • Sprains and Strains

Sports Physicals

Middle school and high school athletes must complete a pre-participation physical evaluation before starting a camp or practice. The Missouri State High School Athletics Association (MSHSAA) requires the forms prior to the first practice. CMH's board-certified physicians, nurse practitioners and physician assistants administer the physicals.

CMH Clinics recommend that your student-athlete complete an annual wellness examination and include the sports physical in the appointment. During sports physical days in July and August, your athlete can receive a free or discounted sports physical.

Additional Hours

Holiday Hours (Walk-In Only)

Independence Day: 9 a.m.-8 p.m.
Thanksgiving: 9 a.m.-2 p.m.
Day after Thanksgiving: 9 a.m.-8 p.m.
Christmas Eve: 9 a.m.-2 p.m.
Christmas: 3 p.m.-8 p.m.
New Year’s Eve: 9 a.m.-8 p.m.
New Year’s Day: 9 a.m.-8 p.m.

New Patient Information

We welcome new patients at Willard Medical Center and Walk-In Clinic. Because our providers need to learn about you and your health history, we schedule extra time for your first visit. Making a new patient appointment is easy. Just call 417-761-6655.

Note: You need a new patient appointment if your last primary care provider visit was more than three years ago.

New Patient Paperwork

Please arrive at your appointment at least 15 minutes early. Completing new patient paperwork gives your provider crucial information about your health history.

What to Bring to Your Appointment

  • Current medication list
  • Driver’s license or other photo ID
  • Insurance information
  • Insurance co-pay, if required

Patient Portal

After your visit, we encourage you to use the CMH Patient Portal. You can:

  • View your visit summary, lab results and upcoming appointments
  • Pre-register for future appointments
  • Message your provider
  • Save Your Place for walk-in appointments
  • And more

Quality Care

Exemplary Provider

This clinic is recognized by The Compliance Team as an Exemplary Provider®. Exemplary Provider®-accredited status is granted to health care providers with outstanding patient care practices. They are compliant with The Compliance Team’s comprehensive Safety-Honesty-Caring® quality standards.

Providers

Financial Assistance

The clinic serves all patients regardless of their ability to pay. Discounts for essential services are offered based on family size and income. CMH has a financial assistance policy and a sliding fee discount program.

Pricing Transparency and Good Faith Estimates

Citizens Memorial Hospital is committed to being transparent about our charges and services. Citizens Memorial Hospital's Pricing Transparency Website contains the services and items provided by CMH.

You also have the right to receive a “Good Faith Estimate” explaining how much your health care will cost. This includes related costs like medical tests, prescription drugs, equipment and hospital fees. To request an estimate from CMH, contact CMH Customer Service at 417-328-6508 or 1-800-326-0508.

Learn more about pricing transparency and Good Faith Estimates at CMH.

SHIP logo

Medicare Assistance

Missouri SHIP provides free, unbiased and confidential services for Medicare recipients. SHIP volunteers provide Medicare counseling in their local communities. Missouri SHIP is the state's official State Health Insurance Assistance entity. Visit the Missouri SHIP website or call 800-390-3330 for more information.

 

Share or Request Medical Records

Request your medical records online.

Records also can be requested by completing and returning the Release of Information Authorization Form PDF via mail or fax. A medical record copying fee will apply. Please allow at least 3-5 business days to fill your request.

Securely upload and share medical images with CMH providers using the PowerShare website.

Upload medical records to your provider using our secure upload utility. You can also fax medical records to 417-328-1110 or call 417-328-6304.

Frequently Asked Questions

  1. Please bring a current medication list with any changes made since your last visit or your prescription bottles.
  2. Driver’s license or other photo ID.
  3. Current insurance information.
  4. If your insurance requires a co-pay, please bring this with you to your appointment.

Please arrive at least 15 minutes prior to your scheduled time to allow for check-in and paperwork. If you arrive after your scheduled time, you may be asked to reschedule.

Yes, if you have a Patient Portal account. You will receive an email one to two days before your appointment with a link to complete your registration online. You also can access the paperwork by logging into the CMH Patient Portal.

Easy and secure access to all of your medical information, results and appointments is available through the CMH Patient Portal. This is also an easy and fast way to communicate directly with your provider or care team.

You can message your provider or nurse directly through your CMH Patient Portal. Messages are viewed during normal business hours.

If you have a question during business hours, you may call and leave a message for a nurse. Calls received after 2:30 p.m. may not be addressed until the next business day.

If you are not able to keep your appointment, please give as much notice as possible; 24-hour notice is preferred. After missing three appointments without canceling, you may be limited to same-day appointment availability for up to one year.

All CMH primary care locations offer same-day OR walk-in hours for acute, urgent illness and injury. Walk-in hours vary by location. Same-day appointment openings are usually reserved for urgent illnesses or injuries. We recommend calling early in the day as these can fill up fast.

Refills to already prescribed medications can be requested 24/7 through the Patient Portal. You also can call your pharmacy to request the medication. Medication refills require 2-3 business days to refill. Some medications may not be refilled without an appointment.

The clinic serves all patients regardless of ability to pay. Discounts for essential services are offered based on family size and income. For more information, view our complete Financial Assistance Policy and Sliding Fee Discount Program.

Yes. These services include chronic care management, care coordination services and community resource specialists.

Chronic Care Management: Additional support for patients with high-risk or more complex health needs. Ask your primary provider about care management services.

Care Coordination Services: A care coordinator assists with specialist referrals and diagnostic services needed outside the clinic. The care coordinator also assists with insurance authorizations and can be reached by calling your clinic.

Community Resource Specialist: A team of community resource specialists is available to help connect you with:

  • Transportation to medical appointments
  • Cost of health care
  • Dental care
  • Affordability of medications, food, utilities and housing needs resources.

Contact your clinic or browse the online Community Resource Directory for more information.

Patient Education Videos

Our patient education videos will help you gain important knowledge. Learn more about a diagnosis for you or a loved one or how to live a healthier life.

Patient Comments

All patient satisfaction ratings are submitted by actual patients and verified by an independent patient satisfaction company, National Research Corporation. National Research Corporation provides the technology to display ratings and comments on our provider profiles and practice pages.

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